Explore our delivery policy page for clear information on our efficient and cost-effective UK shipping, including delivery methods, charges, and a straightforward returns process, ensuring a seamless and transparent experience for our customers.
Delivery Methods
We typically dispatch your posters using Royal Mail 2nd Class within the UK.
Occasionally, we may change things up, but we’ll make sure you’re in the loop during checkout. This is up to our digression but we will still aim to honour our delivery aim so you are not left waiting longer than needed.
Delivery Charges
A modest £2 fee applies for standard UK delivery to mainland addresses.
Spend £30 or more, and we’ll gladly cover the delivery costs for you!
Please note that delivery charges for addresses outside of mainland UK may vary and could be subject to higher fees.
Delivery Times
Our goal is to get your posters to you within 3-5 days of initial order.
We look to dispatch within 24 hours upon receiving an order which is processed from Monday to Friday. Any orders made after Friday 3pm, or the weekend may not be processed until Monday.
While we do our best, please understand that delivery times may vary.
Additional times may be required for remote locations and areas with limited courier access. This could be anywhere from 7-14 days, dependent on their local area.
International Shipping
Unfortunately, we’re not quite set up properly for international shipping just yet. We do however offer this but at the moment it is a flat rate of £15 for outside of the UK.
Order Processing
After placing an order, you’ll receive a confirmation email. Expect another email when your posters are on their way.
Change of Delivery Address
For security reasons, once an order has been made, we unfortunately cannot edit the delivery address. This policy is in place to protect both you and us from potential fraud. However, you are free to cancel the order and re-order with the intended address.
Returns
For more information on our Returns and Refunds procedure, please visit our Returns Policy page.
Contact Information:
If you have any questions or concerns about this Delivery Policy page, please contact us at contact@trevillcards.co.uk or use our Contact Us page.
Effective Date: 25/01/2024